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What is the Importance of Warranty & Service in Paint Selection?

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Have you ever pondered the significance of warranty and service for commercial painting services? If not, consider it now. Allow us to provide you with a briefing on key aspects to aid you in making informed decisions, ensuring superior product, top-notch service, brand legacy, and trust.

Why is the Warranty Necessary

Most warranties offered by paint and coating manufacturers protect property owners against common painting defects that may lead to cracking, bubbling, peeling, colour fading among many others within a designated time frame after a paint job is completed. An important aspect is that paints and coatings with extended warranties always ensure a certain level of long-lasting quality, as compared to the products with no warranty obligations and saving people a lot of time and money in the long run. Under the terms of a standard paint warranty, for example, a paint and coatings manufacturer will provide the materials free of charge only if the failure has occurred because of a defect in the paint formula, poor ingredients, or errors in preparation, handling, and/or storage in manufacturing plants and warehouses. If the paint job has failed due to improper or poor workmanship, the paint applicator, or the contractor, will have to cover the costs of repairs & replacement – again, this will happen only if there is a prior contract to that effect. 

In the case of professional painting services which take care of products, services and end-to-end processes, a comprehensive warranty takes care of post service grievances, if any.

What are the Benefits of the Warranty

When a sub-standard product fails, it can be extremely costly and difficult to repair, not to mention the stress and the inconvenience. On the contrary, a warranted system may be a tad more expensive, but it’s worth the investment, in the long run, as it guarantees the performance of the materials for many years.

    -    It offers the benefit of peace of mind knowing that the system is backed by quality.
    -    It is backed by large and legitimate multinational firms which can be trusted.
    -    It also puts equal responsibility on the service & material provider.
    -    It ensures customer satisfaction and value for money.
    -    It safeguards you for an extended period.
    -    It can be claimed when needed.
    -    It is the best fail-safe document.
    -    It offers quality assurance.

“A CUSTOMER IS NEVER OUT OF WARRANTY, EVEN IF HIS PRODUCT IS” – SETH GODIN

Why Choose a Professional Vendor

The best painters always consider broader aspects of the service such as paint quality, delivery time, and usage of appropriate tools. A cheaper alternative is not necessarily the best one. Likewise, the best quality need not be an expensive option.
Nevertheless, it is always wise to choose and entrust an experienced and expert professional for skillful results.
    -    There are no hidden costs, rather involves a prior exact cost estimation.
    -    They also employ skilled labour for error-free workmanship.
    -    They come with the right set of tools and products.
    -    Most importantly, they offer a service warranty.

Conclusion

Although a paint company warranty may be useful especially when a paint job fails, it’s quite pointless if the contractor doesn’t provide a warranty against defects in the workmanship! It’s no secret that most paint jobs fail because of poor workmanship. While a paint company's warranty can indeed offer reassurance, particularly in cases where a paint job falters, its value diminishes significantly if the contractor fails to offer a warranty against workmanship defects. It's widely known that the majority of paint job failures stem from sup par workmanship.
At times, a general contractor, may not be aware of the perfect materials, or the correct application technique for commercial buildings painting. At such times, professional painting services provided by Birla Opus Prime offer best-in-class warranties for all types of projects.

Keep following this space to access inspirational stories, insightful knowledge, and trends from the paint industry.

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